Shipping Policy
At AQUO LLC, we believe that you should not have to wait for long to receive your item after you place the order. We deliver our products within U.A.E. and Internationally (please see below list of countries we deliver to).
To ensure fast and safe delivery of your item, all our deliveries are done by a third party courier company, Continental Courier Services.
After your payment is verified, it may take up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 12 pm will not be shipped out until the next business day. If you order after 12 pm on a Friday, your order will likely be shipped out on the following Sunday. Please refer to the chart below for rates/times.
SHIPPING RATES AND DELIVERY
| Service | Cost | Delivery Time |
| Within U.A.E. | Free | 2 - 3 Business days |
| Within GCC | Free | 5 - 7 Business days |
| International - Zone A* | AED 25/- | 7 - 10 Business days |
| International - Zone B* | AED 35/- | 7 - 10 Business days |
| International - Zone C* | AED 50/- | 7 - 15 Business days |
*List of countries that we provide International Shipping to: (in alphabetical order)
| Zone A | Zone B | Zone C |
| Bangladesh | Australia | Austria |
| Belgium | China | Canada |
| France | Hong Kong | Cyprus |
| Germany | Ireland | Denmark |
| India | Italy | Finland |
| Lebanon | Japan | Greece |
| Pakistan | Luxembourg | Iceland |
| Sri Lanka | Malaysia | Indonesia |
| United Kingdom | Netherlands | Nepal |
| Philippines | Norway | |
| Singapore | Portugal | |
| Taiwan | South Africa | |
| Thailand | Spain | |
| Sweden | ||
| Switzerland | ||
| Turkey | ||
| United States |
Import duties, customs and taxes
As the customer, you are liable for all import duties, customs & taxes levied upon delivery of goods. Payment of these is required to release your order from customs on arrival.